GREATER HARTFORD NAPA AUTOCARE BDG

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5

Great place

Thank you Doug!! Great to work with you.

- Greater Hartford NAPA Business Development Group
5

Honest and friendly Ed is awesome!

Thank you Lindsey. We are always happy to help!

- Greater Hartford NAPA Business Development Group
5

I have only had positive experiences here. They are very nice, helpful, and accommodating. Excellent service. Very trustworthy. Will explain car terminology in simple terms so that even if your not a mechanic you can understand what is being done and what was wrong with your vehicle.

Thank you Kristin for that. It was nice to see you and your 2014 Hyundai Elantra again yesterday. We know car repair can be expensive and more so when you don’t really know what you are paying for and worst when the problem is still there after spending a lot of money. We try to take that fear away by being transparent in what we do and why it cost what it does. Because we feel when you know the WHY it went wrong and understand the WHAT it take to correct, in easy to understand terms you can make a sound decision on the best course of action for you and your vehicle and assured that it will be fixed right the first time. Thank you again for trusting us it mean a lot.

- Greater Hartford NAPA Business Development Group
5

Thank you for the superb work you did on my car! You and your wife were so accommodating in picking me up when I did not have transportation to get to your shop; you were thorough in your diagnosis of the problems that my car was having, and were timely in fixing the problems. I also appreciated the thorough documentation of everything that was done, so that I have it for my records. You provided a very positive and personable experience and I guarantee that I will return to have you perform all recommended and routine services on my car. Thanks again, and I hope you and your family had a very Merry Christmas, and have a Happy New Year!

Gabrielle. So sorry for not thank you after our conversation last week. We really appreciate the kind words. We really work hard at being transparent with our customers and providing them with the best advice we have at our disposal. I hope you have many miles of trouble free driving now with your Chrysler 200. And look forward to see you again.

- Greater Hartford NAPA Business Development Group
5

Good place

5

Very nice folks. Not the cheapest, but quality work.

5

These are the most honest mechanics ive met. They are always busy so call for an appointment ahead of time

5

The guys here are all very smart and whatever I can't do myself at home they are my first call. Knowledgeable people that actually have heart and care. Never have I felt like I'm being pressured or harassed here. Whatever your vehicle repairs are, these guys can do it all. Would recommend and have recommended to my friends and family. Jake, Kevin Sr. and Kevin Jr. are my go to guys. Also, their used car selection is pretty good for a place their size. To conclude, Middlesex Auto is a family owned business that has quality, intelligent, well trained, ASE certified employees and fair prices.

5

Great garage and great bunch of folks that work there. Recently had a part go bad that they installed a few months back. Dropped my car off, got it back the next day, no charge! Awesome service and hospitality!

Thank you Jeff! We are happy to help you with your Ford Explorer anytime.

- Greater Hartford NAPA Business Development Group
5

Im an aircraft mechanic with 35+ years of experience. On a recent business trip to Bradley Intl from NYC my Mercury Milan started leaking transmission fluid. Unwilling to risk the drive back to NYC and risk blowing the trans. I located Dons repair shop on google. I spoke to the shop and was pleased to hear them respond that if I could get it to the shop they could look at it right away. I was impressed by the operation the second I walked thru the door. Well organized shop, several mechanics working in a clean well organized shop, all in uniforms. 90 mins after pulling in they found the leaking transmission pressure line which had failed at a bend near the radiator. They fabricated replacement lines serviced and road tested my car and had me out the door for $200. I was very impressed that as a traveler Don treated me like "regular" and its clear why this shop is busy

Thank you, for your feedback! We're glad you're impressed by our facility and thrilled you're satisfied with your repair. Give us a call with any questions or concerns, even if you're not in our area it's our pleasure to help you with your vehicular needs.

- Greater Hartford NAPA Business Development Group
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